Shipping policy

At Fallal, every order is handled with care to ensure your experience with us feels seamless from checkout to delivery. We are dedicated to dispatching your purchases safely, efficiently, and on time.

Order Processing

All orders are processed within 1–3 business days after successful payment confirmation. Before dispatch, each product goes through a quality check to ensure it meets our standards.

Orders placed on Sundays or public holidays will be processed on the next working day.

Estimated Delivery Time

We usually deliver orders within 3–7 business days across India. Delivery timelines may vary slightly depending on your city, courier availability, weather conditions, or peak order periods.

Shipping Charges

We offer Free Shipping on prepaid orders above Rs. 999. For orders of Rs. 999 or below, a nominal shipping fee of Rs. 99 will be applied at checkout.

Shipment Tracking

Once your order is dispatched, you will receive a shipping confirmation along with tracking details via email or WhatsApp. Tracking updates may take a few hours to reflect after dispatch.

Delivery Delays

While we strive to ensure timely deliveries, certain circumstances beyond our control may occasionally cause delays, including:

Courier network disruptions
Extreme weather conditions
Festivals, strikes, or public holidays
Unexpected logistical issues

We sincerely appreciate your patience and understanding in such situations.

Incorrect Address Information

Please ensure that your shipping address, phone number, and email details are entered correctly during checkout.

Fallal India will not be responsible for delivery issues, delays, or lost shipments caused due to incorrect or incomplete information provided by the customer.